Online Ordering Information

  • Visit our website www.waterdenefoodservice.co.uk and click Ordering. If you already have a log in, then click on Online and you will be directed to Coldweb where you can enter your account code and password. If you require log in details, then please click Online Registration/New Users and follow instructions.
  • In your Mobile/Tablet store download COLDWEB. The activation code is WATER. You will then be directed to the log in where you can enter your account code and password. If you require log in details, then please contact us on 01525 371367 or visit our website above and follow the same process.
  • Once you have access to the portal you will be able to view your frequently ordered products, browse the full list of products available, find out information and view images. You will also have access to your current statement and be able to view/download invoices.
  • You can view our latest special offer lines and brand-new product lines.
  • Please note there is a cut off time of 5pm to receive a next day delivery of online orders.


We hope you find this service useful.

If you have any questions, please contact us on 01525 371367